Executive Assistant at 21moonstone Group

About the 21moonstone Group

The 21moonstone Group is a growing F&B enterprise managing 4 distinctive outlets. We are seeking a highly organized, proactive, and detail-oriented Executive Assistant to provide critical administrative and operational coordination support directly to the management. This role is essential for maintaining efficient internal processes, ensuring financial compliance, and supporting the smooth operation of all our establishments.

Key Responsibilities

The Executive Assistant serves as the central administrative and coordination hub for the group, with a strong focus on financial processes and compliance.

Financial & Payroll Coordination

• Invoice Management: Collect and submit all outlet invoices for payment processing by the external accountant.

• Payroll Support: Coordinate with outlet managers to confirm the accuracy of all employee timesheets before processing monthly payroll.

• Expense & Claims: Process and manage both employee claims and management's personal claims for timely payment.

• Credit Card Reconciliation: Track, manage, and reconcile company credit card expenses before submission to the accountant.

• Internal Billing: Keep detailed records and create internal invoices to bill for stock/inventory transfers between outlets.

• Vendor Liaison: Communicate directly with vendors regarding outstanding invoices and payment statuses.

Operational Reporting & Compliance

• Sales Reporting: Provide daily sales summaries from all outlets and rigorously double-check that each outlet's closing reports are in order before submission to management.

• License Management: Proactively monitor the validity and apply for the renewal of essential operational licenses (e.g., food/liquor licenses) for all establishments.

• Work Pass Administration: Manage and oversee the application and renewal of work permits, Employment Passes, and S Passes for staff, ensuring continuous compliance.

• Grant Management: Prepare and submit applications for relevant government grants, followed by the submission of claims after grant approval.

• Compliance Tracking: Maintain a centralized compliance checklist for all necessary legal registrations, permits, and certifications.

Procurement & Logistics Support

• Sourcing: Source and procure miscellaneous operational items needed for the restaurants primarily using online platforms (e.g., Taobao).

• Vendor Quotations: Source for competitive quotes from vendors occasionally for larger items or services (e.g., minor repairs, new equipment).

Executive & Administrative Support

• Document Management: Maintain and organize comprehensive physical and electronic filing systems (contracts, licenses, regulatory documents).

• Correspondence: Handle incoming and outgoing administrative correspondence, screening and directing communications to the appropriate internal parties.

• Meeting Coordination: Schedule and coordinate internal meetings, preparing necessary materials and accurately taking meeting minutes.

• Internal Communications: Serve as a central point of contact for employee inquiries regarding administrative policies, timesheets, and claims processing.

Requirements & Qualifications

• Proven experience (minimum 1-2 years) in an Administrative, Executive Assistant, or Coordination role, preferably within the F&B or retail sector.

• Demonstrated experience or fundamental knowledge of basic accounting procedures (invoicing, claims processing, reconciliation).

• High proficiency in Microsoft Office Suite (Excel is essential for reporting) and experience with filing systems.

• Excellent organizational skills, attention to detail, and a proactive approach to problem-solving.

• Ability to manage confidential information with discretion and professionalism.

• Strong verbal and written communication skills in english for liaising with managers, vendors, and government agencies.

Application Process: Interested candidates are encouraged to submit a resume to [email protected]

Overview:

21Moonstone Group is looking for a creative and organized Marketing Assistant (Part-time/Freelance) to support the brand’s marketing initiatives across digital platforms and events. The successful candidate will assist in executing social media accounts across the group’s portfolio of brands, a unified customer relationship platform, and event coordination efforts to drive increased revenue at the bars/restaurants.

Key Responsibilities:

• Social Media Management: Assist in planning, creating, scheduling, and publishing content across social media platforms.

• Graphic Design: To execute basic levels of graphic design work to be used as point of sale collateral or social media posts.

• Content Coordination: Support photo, video, and copy coordination for marketing campaigns and promotional activities.

• Performance Monitoring: Track social media and campaign performance metrics and prepare basic reports and insights.

• Event Coordination: Support the planning and execution of brand events, pop-ups, collaborations, and community activations.

• Administrative Support: Assist with marketing calendars, asset organization, and coordination with vendors or partners.

• Brand Consistency: Ensure all marketing materials align with brand voice, visual identity, and communication standards.

• CRM Campaigns: Assist in preparing and executing marketing and customer engagement campaigns through Point-of-sale CRM platforms.

Qualifications:

• Prior experience in marketing, social media, or event coordination preferred.

• Familiarity with Instagram, TikTok, and other social media platforms.

• Strong organizational and communication skills.

• Ability to multitask and work independently in a fast-paced environment.

• Creative mindset with attention to detail.

Management Associate (Growth & Special Projects)

Overview

The 21moonstone Group is a growing F&B enterprise managing 4 distinctive outlets. We are seeking a high-energy, versatile Management Associate to join our team. This role is designed for a "growth-first" thinker who is eager to drive revenue across our portfolio of brands through creative sales, marketing, and strategic collaborations. As we are a nimble and growing company, the Management Associate will also spearhead "Special Projects"—ranging from operational improvements to brand-wide initiatives—that ensure our group remains at the forefront of Singapore’s F&B scene.

Key Responsibilities

Revenue Generation & Brand Growth

• Sales & Partnerships: Identify and execute opportunities for corporate bookings, group events, and strategic brand collaborations to increase footfall and revenue.

• Marketing & Digital Presence: Assist in developing and executing marketing campaigns across social media, email, and traditional channels to build brand awareness for our various outlets.

• Event Coordination: Take the lead on conceptualizing and managing internal events, pop-ups, and special menu launches.

• Market Analysis: Keep a pulse on industry trends and competitor activity to suggest new ways for our brands to stay relevant and competitive.

Special Projects & Operations

• Process Optimization: Identify "bottlenecks" in current operations and develop new SOPs or digital solutions to improve efficiency.

• Cross-Brand Support: Provide temporary administrative or operational support to outlet managers during peak periods or new store openings.

• Vendor Management: Assist in sourcing and negotiating with new suppliers or service providers for group-wide projects.

• Reporting: Monitor and report on the success of growth initiatives, using data to refine future strategies.

Qualifications

• Mindset: A strong growth mindset with a "no task is too small" attitude. You should be someone who looks for solutions rather than just identifying problems.

• Experience: 1–2 years of experience in business development, marketing, or F&B operations is preferred. We are also open to high-potential fresh graduates for a Management Trainee track.

• Communication: Excellent interpersonal and communication skills, with the ability to pitch ideas confidently to external partners and internal stakeholders.

• Adaptability: Highly organized and able to manage multiple projects simultaneously in a fast-paced, ever-changing environment.

• Creativity: A knack for storytelling and brand building, with a basic understanding of what makes an F&B brand "clickable" and "visit-worthy" in Singapore.

• Flexibility: Willingness to work across different locations and adapt to the hours required by the hospitality industry, including occasional events on weekends or evenings.

This role offers a competitive starting salary with performance-based incentives linked to growth targets. You will have direct mentorship from the group’s leadership and the opportunity to significantly influence the direction of our brands.

Application Process

Interested candidates who are ready to build something meaningful are encouraged to submit a resume and a short note on why they are a fit for a growth role to [email protected].

Overview:

Moonstone is seeking an enthusiastic and skilled Kitchen Assistant to join our dynamic kitchen team. The ideal candidate will have hands-on experience in high-volume settings, particularly with Asian cuisine and wok cooking techniques. This role is crucial for ensuring the consistent quality, flavor, and timely preparation of all food items, contributing directly to the exceptional dining experience we offer our guests.

Key Responsibilities:

• Food Preparation: Prepare and cook all menu items according to established recipes, standards, and portion controls, with a strong focus on Asian dishes.

• Wok Cooking Mastery: Demonstrate proficiency in using a wok to execute cooking techniques (stir-frying, deep-frying, searing) effectively and safely.

• Quality Control: Monitor food quality during preparation and plating, ensuring consistent taste and presentation for every dish served.

• Sanitation & Safety: Maintain the highest standards of cleanliness, sanitation, and hygiene in the kitchen, prep areas, and storage areas, adhering strictly to all food safety regulations in Singapore.

• Inventory & Stock: Assist with receiving deliveries, organizing inventory, and communicating stock shortages to the Head Chef or Kitchen Manager.

• Kitchen Flow: Collaborate effectively with the rest of the kitchen team (including prep cooks and dishwashers) to ensure efficient kitchen flow during peak hours.

• Equipment Care: Ensure all kitchen equipment, especially the wok station, is maintained, cleaned, and operated safely.

• Adherence to Standards: Follow all instructions and guidelines provided by the Head Chef regarding recipe execution, scheduling, and operational procedures.

Qualifications:

• Experience: Previous working experience as a Cook, Commis Chef, or similar role. 1-2 years of relevant experience is preferred.

• Culinary Skill: Proven ability and experience in cooking Asian cuisine, with specific competence in Wok cooking techniques.

• Work Authorization: Must be eligible to work legally in Singapore.

• Teamwork & Speed: Ability to work efficiently and accurately under pressure in a fast-paced environment while maintaining a positive and collaborative attitude.

• Knowledge: Basic understanding of food safety and hygiene protocols (HACCP or equivalent).

• Flexibility: Willingness to work flexible hours, including evenings, weekends, and public holidays, as required by the business needs.

Application Process:

Interested candidates are encouraged to submit a resume to [email protected].

Overview:

Moonstone is seeking enthusiastic Front-of-House Crew members who are passionate about hospitality and delivering memorable guest experiences. The successful candidate will play a key role in ensuring smooth service operations while maintaining a welcoming and professional atmosphere for all guests.

Key Responsibilities:

• Guest Engagement: Welcome guests warmly and provide attentive service throughout their dining experience.

• Order Management: Take food and beverage orders accurately and communicate efficiently with kitchen and bar teams.

• Food & Beverage Service: Serve menu items promptly while maintaining presentation and service standards.

• Dining Area Maintenance: Ensure tables, service stations, and dining areas remain clean and organized.

• Customer Support: Address guest enquiries and resolve basic concerns professionally.

• Cash Handling: Process payments and assist with cashiering duties when required.

• Operational Support: Assist with opening, closing, and daily operational duties.

• Teamwork: Collaborate effectively with colleagues to ensure efficient service during peak hours.

Qualifications:

• Experience: Prior experience in customer service or F&B operations is preferred.

• Communication Skills: Friendly, approachable, and confident in interacting with guests.

• Service Mindset: Passionate about hospitality and creating positive dining experiences.

• Adaptability: Able to work efficiently in a fast-paced environment.

• Flexibility: Available to work shifts, weekends, and public holidays.

• Work Authorization: Must be eligible to work legally in Singapore.

Overview:

Moonstone is looking for a motivated and energetic Junior Bartender to join our growing beverage team. The ideal candidate enjoys hospitality, has a passion for cocktails and guest interaction, and thrives in a vibrant, fast-paced environment. This role is perfect for someone eager to develop their bartending skills while contributing to an exceptional customer experience.

Key Responsibilities:

• Drink Preparation: Prepare and serve alcoholic and non-alcoholic beverages according to outlet recipes and service standards.

• Bar Operations: Assist with daily bar setup, restocking, and closing procedures to ensure smooth operations.

• Quality Assurance: Ensure consistency in beverage presentation, taste, and portioning.

• Sanitation & Hygiene: Maintain cleanliness of the bar area, equipment, utensils, and storage spaces in compliance with hygiene regulations.

• Inventory Support: Monitor stock levels and inform supervisors of low inventory or replenishment needs.

• Team Collaboration: Work closely with service staff and senior bartenders during busy shifts to maintain efficient workflow.

• Safety Compliance: Follow responsible alcohol service practices and workplace safety procedures at all times.

Qualifications:

• Experience: Previous bartending, bar-back, or F&B service experience is an advantage.

• Beverage Knowledge: Basic understanding of cocktails, spirits, beers, and bar operations preferred.

• Communication Skills: Friendly and confident in interacting with guests and team members.

• Work Ethic: Able to multitask and remain composed in a high-volume environment.

• Flexibility: Willingness to work rotating shifts, weekends, and public holidays.

• Work Authorization: Must be eligible to work legally in Singapore.

Supervisor at Middle Child (200 Middle Rd)

Overview:

Middle Child is looking for a dedicated Kitchen Assistant to support the kitchen team in daily food preparation and operational tasks. The successful candidate will contribute to maintaining cleanliness, efficiency, and food quality standards within the kitchen.

Key Responsibilities:

• Ingredient Preparation: Assist with washing, slicing, marinating, and preparing ingredients for service.

• Kitchen Maintenance: Keep kitchen stations, utensils, and equipment clean and organized.

• Stock Handling: Assist in receiving deliveries and organizing inventory storage properly.

• Food Safety: Follow hygiene and food handling procedures in accordance with safety standards.

• Operational Support: Support chefs during busy service periods to maintain efficient kitchen flow.

• Waste Disposal: Manage kitchen waste and maintain cleanliness throughout the workday.

• Equipment Care: Ensure kitchen tools and appliances are properly maintained and stored.

Qualifications:

• Western culinary experience preferred.

• Previous kitchen or food preparation experience preferred.

• Ability to work efficiently in a fast-paced environment.

• Strong teamwork and communication skills.

• Willingness to learn and maintain high hygiene standards.

Overview:

Middle Child is seeking a friendly and customer-focused Barista / Front-of-House Crew member to join our team. This role combines beverage preparation with guest service responsibilities, making it ideal for someone passionate about coffee culture and hospitality.

Key Responsibilities:

• Coffee Preparation: Prepare espresso-based beverages, teas, and specialty drinks according to outlet standards.

• Customer Service: Provide attentive and welcoming service to guests at all times.

• Order Handling: Take orders accurately and process payments efficiently.

• Product Knowledge: Recommend beverages and menu items confidently to customers.

• Cleanliness & Maintenance: Maintain cleanliness of the coffee station, floor, and equipment.

• Inventory Support: Assist with stock replenishment and monitoring supply levels.

• Operational Assistance: Support daily opening, closing, and operational tasks.

• Team Collaboration: Work closely with colleagues to ensure smooth customer service operations.

Qualifications:

• Experience: Previous barista or café experience is preferred.

• Coffee Knowledge: Familiarity with espresso machines and beverage preparation is an advantage.

• Customer Skills: Friendly, approachable, and service-oriented.

• Efficiency: Able to multitask and work effectively during busy periods.

• Flexibility: Willing to work weekends, evenings, and public holidays.

• Work Authorization: Must be eligible to work legally in Singapore.

Overview:

Almost Famous is looking for outgoing and service-oriented Front-of-House Crew members to deliver exceptional hospitality experiences. This role requires individuals who enjoy engaging with guests, thrive in energetic environments, and are committed to maintaining high service standards.

Key Responsibilities:

• Guest Service: Provide warm, attentive, and professional service to all guests.

• Order Taking: Accurately record customer orders and communicate them effectively to the kitchen team.

• Food Delivery: Serve dishes and beverages promptly while ensuring quality presentation.

• Dining Area Upkeep: Maintain cleanliness and organization of dining and service areas.

• Customer Relations: Respond professionally to guest feedback, requests, and enquiries.

• Cashiering Duties: Handle billing and payment transactions accurately when assigned.

• Operational Assistance: Support opening, closing, and general outlet operations.

• Team Coordination: Work collaboratively with both front and back-of-house teams during service.

Qualifications:

• Experience: Prior experience in hospitality or customer service is an advantage.

• Interpersonal Skills: Friendly, energetic, and confident in guest interactions.

• Professionalism: Positive working attitude.

• Adaptability: Able to perform efficiently under pressure in a fast-paced setting.

• Flexibility: Open to shift work, weekends, and public holidays.

• Work Authorization: Must be eligible to work legally in Singapore.